E2 Unlimited Journeyman
Company: Cmc Energy Services Inc
Location: Milford
Posted on: January 23, 2023
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Job Description:
PRIMARY PURPOSEThe Program Specialist III provides support to
operations supervisors and managers in the day-to-day activities of
the programs including customer, owner, client, and vendor contact.
This individual also performs data entry, reconciliation of reports
and job approvals as well as internal quality assurance of field
staff.ESSENTIAL FUNCTIONS (Majority of duties performed, but not to
be all-inclusive or to prevent other duties from being
assigned)Point of contact for any customer service escalations.
Provide customer service, follow up and issue resolution to any
escalated issues.Lead, direct, coach and mentor team on any new
program information or training. Train new employees.Handle fiscal
responsibilities and input invoice and work orders in appropriate
system as needed by location.Assist management with the review,
tracking and completion of contractor services and the issuance,
tracking and completion of contractor additional work orders.Assist
in preparation, competition and transmittal of reporting to
operations.Process, verify, generate and reconcile expenses, work
orders, invoices, and technician and contractor paperwork.Track and
maintain work status of contractors against identified program
metrics and as defined by management.Manage program inventory
process including ordering, tracking, recording and reconciling
field staff inventory needs.Contribute to the continual development
of processes and procedures to ensure successful operations.Enter,
track, and maintain data as needed, utilizing internal and external
systems.Analyze reports of operations team and recommend processes
to initiate continuous enhancement.Assists Supervisor with
dissemination of higher level reports. Acts as backup when
Supervisor is not available.Conduct work in compliance with OSHA
and company safety procedures.Performs other duties as assigned.JOB
REQUIREMENTS (Experience, education, knowledge, skills & abilities
required for competent performance in the job)High school diploma
or equivalent required. Associates Degree preferred.BPI Building
Science Principles and/or Building Analyst Certification as
required by program and client guidelines.Strong attention to
detail and data validation skills. Sound logic and problem-solving
skills.Experience with managing conflict and settling
disputes.Ability to communicate clearly and effectively, in speech
and writing, with customers, staff, managers, supervisors,
contractors and clients.Capability to stay organized in a
fast-paced environment and meet deadlines in a detail-oriented
manner.Resourcefulness to meet tight deadlines and flexibility with
fluctuating priorities.Travel to other offices may be occasionally
required.Strong knowledge of Microsoft Office Suite. Intermediate
Excel skills.Proficient with Microsoft Office Suite, researching
using the internet, and using office equipment such as a fax
machine and scanner.Perform the essential functions and physical
demands of the position with or without accommodation.PHYSICAL
REQUIREMENTS (The physical demands of the job)Consistently spending
time sitting, typing, talking, walking and using repetitive
motion.Frequent use of eye, hand, and finger coordination enabling
the use of automated office machinery, such as a computer.Oral and
auditory capacity enabling interpersonal communication as well as
communication through automated devices such as the
telephone.Visual capacity enabling frequent use of computer
equipment.Medium work: ability to exert up to 50 pounds of force
occasionally, and/or up to 30 pounds of force frequently and/or up
to 10 pounds of force constantly to lift, carry, push, pull or
otherwise move objects.WORK ENVIRONMENT1. The employee is not
substantially exposed to adverse environmental conditions.
Keywords: Cmc Energy Services Inc, Milford , E2 Unlimited Journeyman, Professions , Milford, Connecticut
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