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Sr. Business Systems Analyst

Company: Franchise World Headquarters, LLC
Location: Milford
Posted on: November 21, 2022

Job Description:

Sr. Business Systems Analyst

Milford, CT 06461, USA

Req #479

Thursday, November 10, 2022

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.

Senior Business Systems Analyst has prior industry and technology experience and can be independent practitioners. They support Regional Teams and coordinate regional requirements with the global teams on the project workstreams. Majority of the work activities are delivery focused e.g. requirements gathering workshops, documentation, test script development etc. Senior Systems Analyst I should have strong analytical and quantitative problem-solving skills. They should also have the ability to work collaboratively in a team environment
Essential Functions:

  • Liase with stakeholders to gather, document and analyze detailed business / system / product requirements needed by Technology teams to deliver projects.
  • Identify gaps in requirements and following up with stakeholders to resolve gaps, communicate requirements clearly using a variety of formats (e.g., user stories, acceptance criteria, functional requirements)
  • Become a subject matter expert in the Subway ecosystem and develop the ability to explain technical concepts in simple terms to business stakeholders.
  • Plan, prioritize and manage project scope and product feature backlog and development of requirements and user stories where appropriate.
  • Work closely with internal and external customers and stakeholders, including any third parties to gather business requirements and define software functionality, throughout the release lifecycle, from inception to general release to ongoing support. May also work with internal and/or external development teams and vendor partners to deliver project objectives. Support the project and program managers to ensure that the projects are delivered on budget and on time
  • Validate all requirements, stories meet acceptance criteria, has the appropriate acceptance tests and accept requirements and stories as appropriate only if it passes all validations
  • Adapt to changing expectations and project demands. Develop a client first mindset. Be flexible.Skills & Abilities:
    • Bachelor's degre - Business, Computer Science, Engineering or other technical discipline or equivalent experience.
    • Preferred,advanced graduate degree (e.g., MS, MBA, PhD, etc.)
    • SCRUM Product Owner Certification Required. PMI certification or equivalent preferred
    • 4+ years overall experience in Consulting, IT services, and other Technology / Engineering functions.
    • 1+ years experience as a Product Owner, Project Manager, Product Management or Business Analyst
    • Passion for working in the QSR / Retail CPG industry and staying current with technology trends
    • Understanding of software development lifecycles (i.e. Agile, SCRUM, Waterfall, Iterative). Experience working with offshore and onshore development teams in Agile and Scrum methodologies using industry-standard tools (e.g., JIRA, TFS)
    • Strong influential communication skills (verbal, written and presentation), with the ability to exert influence and meet commitments in a highly matrixed organization
    • Exceptional consulting / management skills in a technical domain along with an ability to successfully juggle multiple initiatives and manage changing priorities.
    • Ability to anticipate risks and devise solutions in the moment. Comfort with ambiguity, frequent change, or unpredictability.
    • Market research skills, including a curiosity for new technology products and trends, and the ability to explain their business value and impact.
    • Ability to liaise with disparate stakeholder groups and align them toward common goals and outcomes.

      The Company is only considering applicants who are currently authorized to work in the country the position is based.


      Other details

      Job Family

      Project Support

      Pay Type


      Required Education

      Bachelor's Degree

      Apply Now

      • Milford, CT 06461, USA

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Keywords: Franchise World Headquarters, LLC, Milford , Sr. Business Systems Analyst, Professions , Milford, Connecticut

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