Help Desk Analyst
Company: CyberCoders
Location: Milford
Posted on: February 15, 2021
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Job Description:
If you are a Help Desk Analyst with experience, please read
on!
We are a long standing financial organization looking for a Help
Desk Analyst to work with our Infrastructure lead supporting our
company. Your role will be level 1, 2 and 3 Infrastructure support
either fixing or involving the correct parties/vendors to ensure
proper issue resolution. We are a small company and many of these
tickets will be resolved deskside with the end-user, therefore we
are looking for someone with excellent customer service skills and
someone with a great attitude and aptitude for the role. We are
looking for someone who believes in documenting processes and
continuous improvement to avoid redundant issues. This role will
also assist the Infrastructure lead with inventory and asset
management as well. You must have experience with desktops/laptops
including imaging machines and just an all around willingness to
roll up your sleeves and learn. You must have at least 1 or more
years of experience so this is a great opportunity to grow!What You
Need for this Position
Requirements:
1+ years of Help Desk experience in Level 1, 2 and 3 roles.
Experience supporting Desktops/Laptops, any end-user device
Experience with servers
Experience with Microsoft Operating Systems and knowledge of MS
Office
Pluses:
Certifications A+, Network+ or MCPWhat's In It for You
We offer a competitive compensation package and a great
environment!
Local Candidates ONLY please.So, if you are a Help Desk Analyst
with experience, please apply today!
Keywords: CyberCoders, Milford , Help Desk Analyst, Professions , Milford, Connecticut
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