Guest Advisor LOD Keyholder
Company: Petco Animal Supplies, Inc.
Location: Milford
Posted on: January 27, 2023
|
|
Job Description:
Come work at a place where innovation and teamwork come together
to support the most exciting missions in the world!What you'll do:-
Provide guests with exceptional customer service by being the
subject matter expert on all products, nutrition, services,
in-store promotions, local community events and other areas of
animal care and wellness.- The Guest Advisor may be a 'key holder'
and Leader on Duty (LOD) on a limited basis as needed.Essential Job
Functions:The incumbent must be able to perform all of the
following duties and responsibilities with or without a reasonable
accommodation.- Act as a personal shopper/information center for
customers as they enter the store and be 100% focused on customer
service.- Provide quick and courteous service to all PETCO
customers and their pets by determining their needs and sharing
product knowledge to suggest the appropriate merchandise and
services to satisfy them.- Performs all aspects of point-of-sale
service, e.g. cash sales, credit and check sales, returns and
exchanges. Performs the daily balance of cash drawer as necessary.-
Completes cash register transactions as well as guest carry-out
service consisting of merchandise weighing up to but not exceeding
50 pounds per trip.- Be knowledgeable about pet-related
events/resources and related costs within the community including
dog parks, dog or cat shows, pet-friendly hotels, etc.- Express
passion about animal welfare and maintain integrity in the work
area.- Be familiar with all new products and services in order to
be able to engage with customers regarding new product and services
features and benefits.- Politely and professionally respond to
inquiries regarding products, services and pricing via the
telephone.- Bend, kneel, lift (up to 50 pounds, as necessary) and
stand for long periods of time.Supervisory Responsibility:None.Work
Environment:The majority of job duties are conducted indoors,
although merchandise stocking and customer carry-outs will require
that an associate leave the store briefly. Because this position
requires bending, kneeling, lifting (up to 50 pounds, as necessary)
and standing for long periods of time. The large majority of this
associate's time will be spent in direct contact with our
customers.Petco Animal Supplies, Inc. is an Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, age,
protected veteran status, or any other protected
classification.
Keywords: Petco Animal Supplies, Inc., Milford , Guest Advisor LOD Keyholder, Other , Milford, Connecticut
Click
here to apply!
|