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Service Advisor

Company: Gabrielli Truck Sales
Location: Milford
Posted on: September 24, 2022

Job Description:

Service Advisor Gabrielli Truck Sales is currently seeking a Service Writer to join our team. Responsibilities: --- Greet customers --- Listen to customer's description of the problem or service needed then determine the type of service required --- Estimate costs --- Advise customers about necessary service for routine maintenance --- Help identify a mechanical problem by questioning the customer or doing a visual inspection or road test --- Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs --- Prepare a repair order showing time, cost and labor estimates for the service --- Write brief descriptions of the customers concerns on the repair order to help the technician locate the problem --- Explain work performed and repair order charges to the customer --- Handle customer complaints --- Schedule service appointments --- Obtain customer and vehicle data prior to arrival if possible --- Greet customers in a friendly manner --- Test drive vehicle with customer to confirm the problem --- Provide complete and accurate cost estimates for labor and parts --- Keep in contact with the customer about time --- Open and close repair orders --- Check on the progress of repairs throughout the dayJob Requirements:

  • Computer Knowledge
  • ADP knowledge is a plus
  • At least one year of automotive service experience We offer a benefits package, as well as 401K Please visit our website at Looking for candidates willing to grow with our continuously expanding company. We are an Equal Opportunity Employer.

Keywords: Gabrielli Truck Sales, Milford , Service Advisor, Other , Milford, Connecticut

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