Solutions Architect, SMB Solutions Architect

Company: Amazon
Location: New York City
Posted on: April 4, 2026

Job Description:

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Amazon Web Services is looking for a highly motivated Solutions Architect to help accelerate customer adoption. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers, architects and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. As a Solutions Architect in the AWS SMB group you will work directly with Small and Medium Business customers. We are looking for individuals who are motivated by the opportunity to work backwards from these customers' needs and help them gain competitive edge using AWS. As an experienced technologist and key member of the Account team you will help influence customers' architectural choices across broad use cases involving security, compute, storage networking as well as advanced scenarios involving serverless, analytics, and AI/ML. As a part of the role, you will provide exceptional technical design guidance and thought leadership. You will lead efforts to capture and share best-practice knowledge with the AWS solution architect community. You will also gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture. Key job responsibilities - Serve as a key member of the Solutions Architecture team in helping to ensure customer success in building applications and services on the AWS platform. - Scope each customer engagement, with attention towards clear and well-defined objectives and success criteria. - Own each engagement, and help ensure a timely and successful delivery of value. - Capture and share best-practice knowledge amongst the solution architect community. - Understand the AWS market segments, customer base, and industry verticals. - Understand and use of salesforce.com and other internal Amazon systems. A day in the life A typical day as an AWS Solutions Architect blends strategic customer engagements with technical deep-dives. You might start with a morning workshop helping a retail customer architect their generative AI solution, followed by collaborating with account teams to develop approaches for an upcoming migration project. After lunch, you'll lead a technical discovery session with a healthcare customer exploring analytics solutions, then spend time reviewing architectural designs and providing best practice guidance. The day might end with contributing to internal knowledge-sharing sessions or preparing for upcoming customer presentations. Each day brings unique challenges and opportunities to help customers innovate on AWS. The West LA/SoCal Solutions Architecture team brings together diverse perspectives and experiences to serve one of AWS's most dynamic markets. Our team collaborates across media and entertainment, technology, healthcare, and startup sectors. We hold bi-weekly team syncs where architects share customer success stories, technical insights, and industry trends in an open, supportive environment. Whether we're discussing technical solutions or enjoying a team event, we prioritize knowledge sharing and mutual growth. Our inclusive culture celebrates different viewpoints and encourages everyone to bring their authentic selves to work to build the most innovative team and highlight team members strengths. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. - 8 years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 3 years of design, implementation, or consulting in applications and infrastructures experience - 10 years of IT development or implementation/consulting in the software or Internet industries experience - 4 years of design, implementation, or consulting in applications and infrastructures experience - 6 years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 6 years of IT development or implementation/consulting in the software or Internet industries experience - Preferred qualifications - Experience in a technical role within a sales organization - Experience migrating or transforming legacy customer solutions to the cloud Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 169,000.00 - 228,600.00 USD annually USA, VA, Herndon - 153,600.00 - 207,800.00 USD annually

Keywords: Amazon, Milford , Solutions Architect, SMB Solutions Architect, IT / Software / Systems , New York City, Connecticut