Divisional Manager, EAM

Company: Metropolitan Transportation Authority
Location: New York City
Posted on: April 2, 2026

Job Description:

Description Position at New York City Transit Job Title: Divisional Manager, EAM First Date of Posting: March 23, 2026 Last Date of Filing: April 23, 2026 Authority: NYCT Department: Subways (DOS) Division Unit: Operations Support (VPs Office) / EAM Reports To: EAM Divisional Director Location: 2 Broadway, New York, NY 10004 Hours of Work: 8:00 AM -4:00 PM COMPENSATION $90,590.00 – $128,239.00 SUMMARY The Enterprise Asset Management (EAM) Team at the MTA’s Department of Subways (DOS) is seeking talent for the position of EAM Divisional Manager. The EAM Team is responsible for overseeing the software (Hexagon EAM) that manages the lifecycle of all major assets, from acquisition, maintenance, repair, replacement, to the eventual retirement of those assets. Our team has been successful in reducing operational downtime, reducing costs, increasing operational efficiency, improving safety, ensuring compliance, improving data integrity, and providing useful, real-time analytics to senior management for improved decision-making. Our vision is to become the industry leader in Enterprise Asset Management and Maintenance Management. The Divisional Manager will be responsible for supporting the EAM Program as the primary liaison between the field and the EAM program for data management, design, Quality Control, testing, and supporting the company-wide Enterprise Asset Management effort. They will also be leading key projects and rollouts of new users to Hexagon EAM from initiation through rollout. This will include interacting with all levels of employees to gauge their needs and assisting with designing solutions that fit those needs. RESPONSIBILITIES The Divisional Manager is responsible for supporting long term EAM project goals and division sustainment needs such as asset updates, data quality, usage analysis, changed reporting needs and day-to-day support. In addition, they will: Provide direction, coordination, implementation, execution, and control of new EAM projects, ensuring consistency with Subways EAM program strategy, commitment and goals. Coordinate with stakeholders to both elicit support and report on progress. Facilitate training for new employees and newly deployed projects Coordinate distribution of mobile devices for data entry. Support the EAM Program as a technical resource for data analysis and management. Assisting in the design, communication and rollout of new EAM projects, occasionally leading projects from start to finish Liaison between the user groups and the technical team Prepare reports, charts, graphs, maps, and drawings to communicate data findings. REQUIRED SKILLS AND EDUCATION A Baccalaureate degree in Business Administration, Finance, Computer Science, Marketing, Engineering, or satisfactory equivalent, along with six years of related work experience, including three years of supervisory experience Strong data analytical skills. Proficient with Microsoft Office Suite including Excel, Word, and PowerPoint. Excellent written and verbal communication skills. Excellent problem-solving and troubleshooting skills. Proven ability to communicate and liaise with all levels of employment, from hourly employees to senior management, both written and verbal DESIRED SKILLS Previous project experience related to public transportation or urban infrastructure systems Knowledge of HxGN, Jira, Confluence Knowledge & appreciation of New York City Transit system SELECTION METHOD Based on evaluation of education, skills, experience, and interview. All appointments, with the exception of the Department of Subways employees on MABSTOA payroll, will be made on the NYCT payroll. OTHER INFORMATION Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). EQUAL EMPLOYMENT OPPORTUNITY MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Keywords: Metropolitan Transportation Authority, Milford , Divisional Manager, EAM, IT / Software / Systems , New York City, Connecticut