Head of Strategy and Operations - Marketplace SaaS background
Company: Talent Search PRO
Location: New York City
Posted on: April 2, 2026
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Job Description:
About The Role We’re seeking an experienced, analytical and
energetic leader who has a track record of building high
performing, customer obsessed and data driven teams. In this role
you will own strategy development and execution of operations to
drive and enable growth of client's rapidly scaling marketplace.
You will interface with stakeholders across departments, improve
complex processes and solve for the highest leverage initiatives to
streamline client's operations. This professional should
strategically approach identifying client's growth bottlenecks and
has the mandate to implement impactful solutions. Will report to
the CEO Yassine Will manage the Strategy and Ops team (2-3
employees) and the CX team (5 employees) What You Will Do Own the
end-to-end operations of client's marketplace including operations,
support and transformational initiatives with suppliers: Manage,
hire and train a best-in-class team that is customer and data
obsessed Develop high standards for execution by evolving and
owning KPIs Lead strategic cross functional initiatives that drive
high leverage business KPIs Plan and implement the operational
processes that will enable client's next leg of growth Develop
strategic cross-functional initiatives with Product, go-to-market
and sales that align client's organization to create a cohesive
experience for our doctors Must-Haves Currently at a marketplace or
vertical SaaS startup/tech company (see target companies below)
Previously worked at a high caliber consulting, private equity, or
investment banking firm (see target companies below) 7-20 years of
work experience Has directly managed a team A proven, strategic
operator who has experience in a high growth environment
(marketplace or vertical software preferred) A strategy mindset and
an analytical problem solver who is willing to dig in to find the
best solutions (former top tier consulting, i-banking or PE
professionals do well in this role) Excellent people manager with a
team first approach; has led a rapidly growing team Ability to
balance many initiatives with differing requirements and
expectations Has a bias for action and is comfortable in a
fast-paced, work environment Energized by maximizing impact and
working with a diverse group of sharp, motivated teammates to solve
the unique challenges of tomorrow
Keywords: Talent Search PRO, Milford , Head of Strategy and Operations - Marketplace SaaS background, IT / Software / Systems , New York City, Connecticut
