MilfordRecruiter Since 2001
the smart solution for Milford jobs

Technical Service Lead - BMW

Company: FCP Euro
Location: Milford
Posted on: February 24, 2021

Job Description:

About FCP EuroSince 1986, FCP Euro has become the leading online store for OE, OEM, and Genuine replacement parts for European cars. Check out our website at www.fcpeuro.com if you haven't already done so.Because of unprecedented growth and an incredibly enthusiastic community, we're expanding our company, and we are growing fast! With the right people, we're convinced the next few years will be an incredible period of growth and excitement. To meet this challenge, we're looking for new team members.We first look for chemistry, ambition, and compatibility, then we focus on the appropriate skills for each position. Here at FCP Euro, our culture is key!Right now, we're in one of the most exciting phases in our history. You're going to sense urgency and energy when you become part of the FCP Euro family. Everyone has an opportunity to grow with us, especially people who show entrepreneurial spirit, ambition, and brilliance.Job SummaryCustomer Experience is at the heart of FCP Euro. It's been a part of our core values since day one and we continue to live and breathe it every day. As a Technical Service Lead, you will be responsible for researching answers and responding to customer inquiries of a technical nature about their vehicle. The inquiries include, but are not limited to, suggested maintenance, diagnostics, part fitment, and recommendations.Responsibilities And Duties* Provide diagnostic and technical support for products in our catalog* Provide suggested preventive maintenance and repairs based on customers vehicle history* Provide proper fitment guidance for customers when making a purchase* Service technical inquiries via ticketing system via phone & email communications with customers.* Documenting and relaying technical feedback to department heads as needed. * Provide consistent and scheduled technical training for BMW's to TSA's * Work directly with BMW catalog manager to understand composition and gaps in the catalog and provide feedback where necessary to help build and maintain the catalog BMW offeringsQualifications And Skills* Must know and understand how to navigate BMW TIS* Has experience or knowledge using BMW ETK finding part information* Knows BMW platforms (drivetrain and chassis), diagnostic techniques, and common repairs * Hands-on automotive mechanic experience specifically with European makes and models. * Experience in a customer service role, required duties and responsibilities including servicing customers via telephone, email, and face-to-face interactions* Experience performing in an environment where KPIs are tracked and tracking statistics to plan.* Strong oral and written communication skills including utilizing proper email etiquette* Proficiency in computer applications such as Word, Excel, Gmail required, Google Docs preferred.Benefits And Perks* Medical, Dental, Vision* Life, Disability, Critical Illness, Accident* PTO (Paid Time Off)* 401k with Company Match* Exclusive Discount OfferingsNo phone calls or agency referrals, please.FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the lawPowered by JazzHRTF80IfAeni

Keywords: FCP Euro, Milford , Technical Service Lead - BMW, IT / Software / Systems , Milford, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Entry Level Java Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US. We will hire over 300 new Entry Level Java Developers in the next 4 weeks.One day someone is going to ask you where you (more...)
Company: Revature
Location: New Britain
Posted on: 03/3/2021

Junior Software Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US. We will hire over 300 new Junior Software Developers in the next 4 weeks.One day someone is going to ask you where you (more...)
Company: Revature
Location: Hamden
Posted on: 03/3/2021

Entry Level Software Developer
Description: Revature is the fastest growing employer of emerging technology talent. We will hire over 300 Entry Level Software Developers across the country in the next 4 weeks.One day someone is going to ask you (more...)
Company: Revature
Location: New Britain
Posted on: 03/3/2021


Lead SAP Treasury and Finance Systems Analyst
Description: OverviewAt 777 Partners, we are reshaping the private investment industry with our unique investment approach. We invest in several high growth attractive verticals with a strong focus on financial services, (more...)
Company: 777 Partners
Location: White Plains
Posted on: 03/3/2021

Sharepoint Developer
Description: Focused on labor and employment law since 1958, Jackson Lewis P.C.'s 950 attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. (more...)
Company: Jackson Lewis P.C.
Location: White Plains
Posted on: 03/3/2021

.Net Developer
Description: Role -.Net DeveloperLocation -Westport, ConnecticutDuration - Long
Company: PRI Global
Location: Westport
Posted on: 03/3/2021

Technical Lead, API
Description: Ref ID: 00720-0011701048Classification: Technical EngineerCompensation: DOEThe Technical Lead will lead large scale software engineering projects by championing the development activities across multiple (more...)
Company: Robert Half
Location: Milford
Posted on: 03/3/2021

Entry Level Software Developer
Description: Revature is the fastest growing employer of emerging technology talent. We will hire over 300 Entry Level Software Developers across the country in the next 4 weeks. ONE DAY SOMEONE IS GOING TO ASK YOU (more...)
Company: Revature
Location: Fairfield
Posted on: 03/3/2021

Software Engineer - Levittown, NY
Description: Job DescriptionJoin Hired and find your dream job as a Software Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. You'll (more...)
Company: Hired
Location: Levittown
Posted on: 03/3/2021

Technology Analyst
Description: DiRx Inc., an emerging digital health company, is seeking to fill a full-time position as Technology Analyst, reporting to the Vice President Of Technology.-- Responsibilities: --- Work with business (more...)
Company: TC Industries Of Canada Company
Location: East Brunswick
Posted on: 03/3/2021

Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

Milford RSS job feeds