MilfordRecruiter Since 2001
the smart solution for Milford jobs

Technical Service Lead - Audi

Company: FCP Euro
Location: Milford
Posted on: February 23, 2021

Job Description:

About FCP EuroSince 1986, FCP Euro has become the leading online store for OE, OEM, and Genuine replacement parts for European cars. Check out our website at www.fcpeuro.com if you haven't already done so.Because of unprecedented growth and an incredibly enthusiastic community, we're expanding our company, and we are growing fast! With the right people, we're convinced the next few years will be an incredible period of growth and excitement. To meet this challenge, we're looking for new team members.We first look for chemistry, ambition, and compatibility, then we focus on the appropriate skills for each position. Here at FCP Euro, our culture is key!Right now, we're in one of the most exciting phases in our history. You're going to sense urgency and energy when you become part of the FCP Euro family. Everyone has an opportunity to grow with us, especially people who show entrepreneurial spirit, ambition, and brilliance.Job SummaryCustomer Experience is at the heart of FCP Euro. It's been a part of our core values since day one and we continue to live and breathe it every day. As a Technical Service Lead, you will be responsible for researching answers and responding to customer inquiries of a technical nature about their vehicle. The inquiries include, but are not limited to, suggested maintenance, diagnostics, part fitment, and recommendations.Responsibilities And Duties* Provide diagnostic and technical support for products in our catalog* Provide suggested preventive maintenance and repairs based on customers vehicle history* Provide proper fitment guidance for customers when making a purchase* Service technical inquiries via ticketing system via phone & email communications with customers.* Documenting and relaying technical feedback to department heads as needed. * Provide consistent and scheduled technical training for Audi's to TSA's * Work directly with Audi catalog manager to understand composition and gaps in the catalog and provide feedback where necessary to help build and maintain the catalogs Audi offeringsQualifications And Skills* Audi specific automotive knowledge and background* 2-3 Years of hands-on experience in an Audi/VW shop performing technical diagnosis, major maintenance services, and customer service.* Hands-on Automotive mechanics experience., specifically with European makes and models. * Experience in a customer service role, required duties and responsibilities including servicing customers via telephone, email, and face-to-face interactions* Experience performing in an environment where KPIs are tracked and tracking statistics to plan.* Strong oral and written communication skills including utilizing proper email etiquette* Proficiency in computer applications such as Word, Excel, Gmail required, Google Docs preferred.Benefits And Perks* Medical, Dental, Vision* Life, Disability, Critical Illness, Accident* PTO (Paid Time Off)* 401k with Company Match* Exclusive Discount OfferingsNo phone calls or agency referrals, please.FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the lawPowered by JazzHRxdIvenO9ZX

Keywords: FCP Euro, Milford , Technical Service Lead - Audi, IT / Software / Systems , Milford, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Front End Developer (Entry Level)
Description: Revature is the fastest growing employer of emerging technology talent in the US. We will hire over 300 new Front End Developers entry level in the next 4 weeks.One day someone is going to ask you where (more...)
Company: Revature
Location: Danbury
Posted on: 03/6/2021

Cosmetologist/Hairstylist/Esthetician (Mobile)
Description: Los Angeles, CA Join the top rated on-demand wellness platform in the world Soothe connects massage therapists, cosmetologists, and estheticians directly to clients via our app, making the wellness industry (more...)
Company: Soothe
Location: Passaic
Posted on: 03/6/2021

Senior Oracle Database Developer
Description: Interactive Brokers has been at the forefront of the Fintech space for over 42 years and we pride ourselves on being primarily a technology company. We continue to challenge the status quo and push boundaries (more...)
Company: Interactive Brokers Group, Inc.
Location: Greenwich
Posted on: 03/6/2021


Senior Salesforce Technology Consultant
Description: br br br br -Salesforce Apex and Pardot are the main skills for this role. br br Minimum-exp required 10 Yrs. br br Job Title:--Senior Salesforce Technology Consultant br br Location:--Remote/ (more...)
Company: Yoh, A Day & Zimmermann Company
Location: Holmdel
Posted on: 03/6/2021

IT Operations QA Manager
Description: MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based
Company: Michael Page
Location: Hoboken
Posted on: 03/6/2021

Junior Full Stack Developer
Description: Revature is looking to hire over 300 Junior Full Stack Developers in the next 4 weeks. As the fastest growing employer of emerging tech talent, we recruit all across the country.One day someone is going (more...)
Company: Revature
Location: New Rochelle
Posted on: 03/6/2021

Front End Developer (Entry level)
Description: In the next 4 weeks, Revature is looking to hire over 300 Front End Developers across the country. We are the largest employer of emerging tech talent.One day someone is going to ask you where you got (more...)
Company: Revature
Location: Fairfield
Posted on: 03/6/2021

Senior Software Engineer
Description: The Senior Software Engineer is responsible to build high quality, innovative and fully performing software that complies with coding standards and technical design.Responsibilities-- Develop software (more...)
Company: Top Prospect Group
Location: White Plains
Posted on: 03/6/2021

Java Tech Lead
Description: Job Description ul li Team Lead / Senior Developer will be responsible for technically leading the software projects through
Company: KRG Technologies Inc.
Location: Danbury
Posted on: 03/6/2021

Cosmetologist/Hairstylist/Esthetician (Mobile)
Description: Los Angeles, CA Join the top rated on-demand wellness service in the world Soothe connects licensed professionals directly to clients via our app, making the wellness industry more accessible and lucrative (more...)
Company: Soothe
Location: Passaic
Posted on: 03/6/2021

Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

Milford RSS job feeds