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Shift Manager

Company: Buffalo Wild Wings
Location: Milford
Posted on: January 27, 2023

Job Description:

Shift ManagerREPORTS TO (Title): Assistant General Manager DEPARTMENT: Restaurant OperationsSTATUS CLASSIFICATION: Non-Exempt JOB CODE:SUPERVISES: No formal supervisory responsibilitiesJOB PURPOSE: The Shift Manager provides additional support to the Restaurant Management Team and allows foradditional coverage during peak periods, or in the absence of a Manager. This position will assist with managementduties (including opening and closing the restaurant) and can also flex to work other hourly restaurant positions. Whileclocked in as a Shift Manager, the overall focus is general restaurant day to day operations.PRIMARY DUTIES/RESPONSIBILITIES:TeamCorrects and coaches performance during a shift.Conducts pre and post shift meetingsAssists other Managers with interviewing, training, development and retention of Team MembersGuestActively engages with all GuestsSupports proper execution of the Guest Experience including Food/Beverage, AV/Technology and CommunityConnectionEnsures steps of service are properly executedQuality OperationsSupervises the operation of the restaurant on a shift-by-shift basisCompletes all Manager tools on time and with integrityEnsures proper food, alcohol and general safety standards are being followedConducts effective figure 8'sConducts CVDs and pullbacks during a shiftSales and ProfitsSupports execution of all sales building initiativesProperly executes loyalty program on all shiftsManages labor during a shiftOTHER JOB DUTIES AS ASSIGNEDREQUIRED KNOWLEDGE AND SKILLSGeneral knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcoholservice, safety and security systems and procedures, computer operationsGood people management skills, communication and listening skills. Must champion changeDemonstrated time management and organizational skillsMust be self-motivated, detail oriented and have a passion for teaching othersMust be able to read and comprehend written materials, write in grammatically correct sentences, andperform basic to intermediate mathematical computationsJOB REQUIREMENTS/EDUCATION/EXPERIENCERequiredEducation: High School or equivalent.Meets the minimum state age requirement related to serving alcoholMust possess proper food handlers and alcohol dispensing certifications (if required by law)Satisfactory background check historyMust be able to work a flexible schedule including days, nights, weekends and holidaysPreferredMinimum 1 year restaurant experienceBachelor's DegreeCoursework in restaurant managementPHYSICAL DEMANDS:The physical demands for this position are sits, stands, bends, and moves intermittently during working hours. Mustalso have the ability to lift up to 50 pounds.The duties of this position may change from time to time. Buffalo Wild Wings reserves the right to add or deleteduties and responsibilities at the discretion of Buffalo Wild Wings or its managers. This job description is intendedto describe the general level of work being performed. It is not intended to be all-inclusive.Buffalo Wild Wings is an Equal Opportunity Employer. We will make reasonableaccommodations to permit employees to perform essential job functions.

Keywords: Buffalo Wild Wings, Milford , Shift Manager, Hospitality & Tourism , Milford, Connecticut

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