MilfordRecruiter Since 2001
the smart solution for Milford jobs

Customer Service Specialist

Company: Bead Industries
Location: Milford
Posted on: July 29, 2022

Job Description:

Job DescriptionCompany Description

Bead Electronics manufactures custom contact pins for automotive, connector, medical and lighting industries.Our purpose is to be a customer-centric company that delivers innovative solutions to our customers, outperforms our competitors and provides a fun and challenging environment for our employees.Job Description

We have an immediate opening at our facility in Milford, CT. The position includes customer service and order entry responsibilities. This position will work with engineering, production, quality and accounting departments to support our customers. It's a great starting position to learn the business and grow into another area, such as sales or production management.Qualifications


  • Provide timely customer service and support. Act as the primary point-of-contact for customer inquiries regarding orders, shipment tracking, schedules, expedites, forecasts, returns, samples and documentation.
  • Provide timely initial response to web generated inquiries, triage for our sales team and log opportunities into our CRM.
  • Review and enter customer purchase orders, maintain accurate customer data and log customer communications into our ERP system.
  • Participate in cross functional teams on special projects for professional growth and development.Qualifications:
    • Associates degree required (bachelor's degree is a plus).
    • This is an entry level position, so no experience required, however some experience in either manufacturing or customer service is a plus.
    • Proficiency with Microsoft Office – Word, Excel, Outlook – is required (ERP experience is a plus).
    • Meets our core values – accountability, collaboration, resilience, and explore & evolve.
    • Strong written and verbal communications skills
    • Exceptional problem-solving skills
    • Compensation varies based on experience

      Additional Information

      Salary: $50,000/year + benefits (Medical, Dental, Vision, 401K, Life, Paid Time Off)Website: Conditions:
      • Monday – Friday 8:30 am – 5:00 pm
      • Office working environment; Remote work as needed and approved
      • Dress code is business casual

Keywords: Bead Industries, Milford , Customer Service Specialist, Hospitality & Tourism , Milford, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

Milford RSS job feeds