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Director of Global Inside Sales

Company: Waters Corporation
Location: Milford
Posted on: March 10, 2023

Job Description:

Reporting to the VP of Commercial, this position will join a passionate, agile team to deliver innovative solutions to address high unmet needs and establish Waters as the leader in clinical LC-MS diagnostics markets.

  • Lead global inside sales team to drive CBU recurring businesses (chemistry and service plans).
  • Build a high performing team through establishing efficient operating mechanisms and KPIs.
  • Develop proactive selling initiatives aimed at taking competitive market share, promoting CBU chemistry and service solutions, and up selling at existing accounts. Details include target selection, promotional strategy, ROI mechanism, product positioning/messaging, and post initiative reporting.
  • Deliver ongoing feedback to team members on all aspects of the sales process, including customer engagement, outreach volume and methodology, qualification processes, product positioning, upselling, negotiation, and closing strategies.
  • Report on a regular basis summary of team activities and metrics. These can include customer connectivity levels through all means (phone, email, social media, click-to-chat, etc.). Coach all team members to extend and expand their customer connectivity.
  • Leverage internal and third-party tools to maximize selling efforts.
  • Organize and lead regular training and staff meetings to motivate and maximize productivity while fostering teamwork.

    Key Skills:

    • Candidate must have exceptional written, verbal and organizational skills including knowledge of Microsoft applications (Word, Excel, PPT). Regular, group presentations will be expected.
    • Collaborate with different teams and departments within the company.
    • Effective coaching skills applicable across a team with varying levels of selling and professional experience.
    • Team builder with excellent motivation, communication, and leadership skills.


      • Bachelor's Degree is required in a business or scientific field.
      • Minimum of 7+ years professional/technical selling experience and direct management experience. MBA preferred.
      • Demonstrated ability to understand, distill and reinforce product messaging and business process details to colleagues and team members.
      • Experience of IVD market is preferred.
      • Understand CRM database utility in order to facilitate customer contact, ROI of sales campaigns, and territory forecasting.

        Company Description
        Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality. - -
        Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being. We're all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. -
        Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. -
        Key Words#LI-Hybrid

Keywords: Waters Corporation, Milford , Director of Global Inside Sales, Executive , Milford, Connecticut

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