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Front Office Manager

Location: Milford
Posted on: November 19, 2021

Job Description:

Hyatt Place/New Haven is presently accepting application for their Front Office Manager Position.The Front Office Manager assists in the overall operation of the Guest Service area which includes: Front Desk, PBX, Reservations, Hotel F&B Supply ordering, Scheduling, and transportation Services. The position entails active involvement with guests and employees. This is a hands-on position that requires leading assigned shifts and supporting the GSM.

  • CANDIDATES WITH NO HOTEL EXPERIENCE WILL NOT BE CONSIDERED AND ARE ADVISED NOT TO APPLY PLEASE.Specific Responsibilities:Assist in generating maximum financial performance of the Guest Service area. This includes assisting the generation of Transient Room Revenue and effective cost controls.Assist in achieving the human resource goals for the Front Office area:a. Proper orientation of new team members.b. Effective training and development of team members.c. Provide a professional and caring work environment.d. Maintain effective communication and feedback with departmental staff, GM, and Director of Sales and Marketing.e. Willing and able to cover all shifts including Night Audit in case of Call OutsMaintain a professional and ethical image for the Front Office areas of the Hotel.F&B inventory control/ordering & shopping at local retail outletsWorking with Maintenance and Housekeeping Departments to address guest issues.Job Requirements:The following are basic expectations for this position:Strong interpersonal/leadership skills, professional caring approach towards employees and guests.Guest First" approach.Previous Hotel Brand Experience preferred, but not requiredMinimum 2 years hotel front desk experience preferredExperience in cash handling, accounting, computer systems - both point of sale and office administration.Desirable Qualifications: Previous experience in a limited &/or full-service hotel.Job Type: Full-timePay: From $20.00 per hourBenefits:
    • Paid time offSchedule:
      • 10 hour shiftCOVID-19 considerations:All Candidates must be FULLY VACCINATED.Ability to commute/relocate:
        • Milford, CT 06460: Reliably commute or planning to relocate before starting work (Preferred)Education:
          • High school or equivalent (Preferred)Experience:
            • Hotel: 2 years (Preferred)Shift availability:
              • Day Shift (Preferred)
              • Night Shift (Preferred)
              • Overnight Shift (Preferred)Work Location: One location

Keywords: HYATT PLACE MILFORD CT, Milford , Front Office Manager, Executive , Milford, Connecticut

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