Product Manager
Company: Quadient
Location: Milford
Posted on: February 25, 2021
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Job Description:
Covid-19 update: To keep you and our employees safe, we're
making changes to our job postings and hiring process. Learn more
Quadient is the driving force behind the world's most meaningful
customer experiences. We simplify the connections between people
and what matters through four key solution areas: Customer
Experience Management, Business Process Automation, Mail-Related
Solutions, and Parcel Locker Solutions. We're trusted by hundreds
of thousands of customers around the world to help them create
personalized interactions and make meaningful connections.
Quadient. Because Connections Matter. Click HERE to learn more
about Quadient. General Summary The Product Manager helps develop,
manage, and support the product roadmaps for Quadient CXM software
and services offerings. This includes strong technical and
strategic positioning and messaging as well as assisting in all
functions related to product requirements management, governance,
and product launch. The Product Manager is a vital link between
Product Management, R&D, Marketing, and Sales organizations and
must ensure the strategy of Quadient is implemented and lived in
the designed products and features. This calls for a high degree of
integrity and dedication towards Quadient and the assigned
responsibilities. The Product Manager is assigned to the following
tasks within the product line on which they are focused: -- Voice
of the Customer to R&D -- Engage with customers, prospects and
others in the market to understand needs, position our
capabilities, and be the market-facing driver of the product
roadmap -- Develop and maintain user personas and scenarios --
Drive and track customer acceptance of new and existing products --
Product/Solution Messaging & Positioning -- Define new solution
directions and features to maximize market acceptance and sales
potential -- Develop and implement competitive positioning
strategies and tactics -- Formulate detailed business and marketing
plans to develop solutions to support the corporate strategic
objectives -- Ensure sustainable differentiation is identified and
communicated internally and externally -- Product Readiness &
Launch -- Plan pre-launch activities, product launches, follow-up
activities and on-going market support -- Assist in the development
of marketing materials -- Track and evaluate solution performance,
including revenue, unit sales, average sales price, etc. Required
Skills & Experience -- Minimum 5 years' experience in a similar
function in the Software industry with a focus in customer
communications, CRM, digital experience, analytics, or BPM. Or
Minimum 5 years' experience in a similar function in Software
industry with a focus in omnichannel communications, mobile apps,
Cloud and SaaS -- Experience in at least 2 of the following
functions is desirable: Product Management, Product Marketing,
Technical Marketing, Marketing Campaigns, Sales, Presales --
In-depth knowledge of the customer communication market, customer
experience management market, competitive solutions and general
market conditions and trends -- Demonstrated success in working
within a cross-functional environment. Ability to effectively
collaborate, influence, and persuade -- Must be a strong public
speaker, comfortable in front of large, senior groups, and a solid
writer and communicator -- Self-motivated to work both
independently and collaboratively with team members delivering
quality projects with tight timelines -- Fluent in written and
spoken English Quadient values andactively seeks candidates who
display:
Disclaimer
The above statements are intended to describe the general nature
and levels of work being performed by people assigned to this
classification. They are not intended to be construed as an
exhaustive list of all responsibilities, duties, and skills
required of personnel so classified. Quadient is an equal
opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law. Get
tailored job recommendations based on your interests.
Keywords: Quadient, Milford , Product Manager, Executive , Milford, Connecticut
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