Founding Engineer - AI Frontdesk
Company: Pear VC
Location: New York City
Posted on: April 2, 2026
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Job Description:
The Opportunity We're building the AI layer for America's 33M
SMBs. Our growth is explosive. 10x last year, 20% MoM, raised $3M
seed from Pear a few months ago, 300 businesses using us today
(1000 by year-end). We've discovered a completely overlooked path
to dominate this SMB market while everyone else is fighting over
enterprise deals. Our Vision While conventional wisdom says SMBs
are challenging (low contract values, high churn), we've discovered
unique growth opportunities where others weren't looking. SMBs
represent half of US GDP and need AI solutions as much as
enterprises do. We're making that possible. Our early traction
proves the model works - now we need the right product leader to
help us scale. We started with AI receptionists and quickly
expanded into something far more powerful. Our platform is the SMB
Customer Revenue Engine - AI agents handling all conversations, an
intelligence layer learning from every interaction, and outbound AI
driving real revenue growth. Our vision is bold: to become the SMB
super app—a single, intelligent platform that manages everything
for SMBs, from customer acquisition to retention. What You’ll Do
You’ll be our first full-stack founding engineer , with an outsized
role in how the product evolves. This is not a typical engineering
role. You’ll write code, yes—but also: Talk to customers Jump on
big deals Unblock growth experiments Influence the roadmap directly
You’ll own features end-to-end, from prototype to scaling in prod.
You’ll pair closely with the founder (ex-Meta) and PM
(ex-Microsoft) to shape the company. In your first 90 days, you’ll:
Ship revenue-generating features used by hundreds of SMBs Sit in on
sales and support calls, and turn feedback into fast product
iterations Work across the stack (we’re on TypeScript, React,
FastAPI, Postgres, Twilio, LiveKit) Patch critical AI logic that
makes or breaks call quality Build internal tools that unlock GTM
speed In 6 months, you’ll: Own large product surface areas (e.g.,
lead capture workflows, analytics, integrations) Drive adoption of
your features across 1000 businesses Help land big deals by jumping
on customer calls or prototyping something fast Mentor new hires
and shape engineering culture In 12 months, you’ll: Architect key
parts of our system Be known by name to our biggest customers Help
close seven-figure deals with your product insights Shape hiring,
process, and velocity as we scale Who We Want 2–5 years experience
in fast-moving product engineering teams Strong full-stack skills
with experience shipping in production Obsessive about customer
needs—not just abstract “users” Comfortable debugging, writing
tests, talking to customers, and jumping on a Zoom demo—all in one
day Strong communicator—can pair with PMs, designers, and sales
NYC-based or willing to relocate (we work in-person out of a
WeWork) Bonus Experience with AI, Twilio, or voice/video APIs Built
tools for SMBs before (e.g., think Shopify, ServiceTitan,
GoHighLevel) Can hold your own in a sales conversation or
onboarding call Compensation Competitive salary & benefits Generous
equity Unlimited PTO Company-paid lunch/dinner in office Our Team
You’ll join the founder (ex-Meta) and product lead (ex-Microsoft)
in New York as one of the first on the ground—with plans to grow
this hub to five in NYC in the next quarter. It’s early,
high-impact, and you’ll help shape the future of the team. The rest
of the company—12 people across engineering and customer success—is
remote. Product and growth all run through NYC. We're located in
the NYC and backed by leading investors like Pear Ventures, who
were also the first checks into Doordash and Gusto. You’ll join a
scrappy, ambitious team where product, engineering, and GTM run
through the same room. It’s early, it’s fast, and it’s yours to
shape.
Keywords: Pear VC, Milford , Founding Engineer - AI Frontdesk, Engineering , New York City, Connecticut
