MEDICAL OFFICE CUSTOMER SERVICE REP

Company: ALLCARE PT
Location: New York City
Posted on: February 17, 2026

Job Description:

Job Description Job Description 2:00 PM to 7:30 PM Mon Tues Thurs and floating occasionally 8:30 am to 1:30 PM Sundays- FOR A MEDICAL RECEPTIONIST/ CUSTOMER SERVICE REPS IN BROOKLYN PHYSICAL THERAPY INTERNAL MARKETING CUSTOMER SERVICE REPS IN BROOKLYN TO LEARN THE INS AND OUT OF WHAT IT TAKES TO COMMUNICATE WITH PEOPLE ABOUT THE BRAND OF PHYSICAL THERAPY Allcare Physical Therapy in Brooklyn is Hiring and Training Physical Therapy Front Desk Customer Service Reps to Give Them an Extra Edge on the Competition Getting into A PT Program So If You areSuper driven and process-oriented and Perfect for a rockstar PRE-DPT Health Science Nursing Physician Assistant Pre Med, part time grad student or college student who is looking to prepare for entry into a Professional DPT program then Please Read On Because you are not alone and like you many grad students are struggling with wasting time not applying their pre- medical knowledge to understanding people and relationship building skills before entering a professional program, and it affects their ability to succeed in the program So, we created this Physical Therapist Front Desk and Internal Marketing Customer Service Rep Job so YOU CAN be prepared and mentored before getting into the program. AND So, You Can learn, meet, understand the Psychology of the patient while you apply medical terminology for specific sports medicine injuries and pain diagnoses and We Know That This will help you You must be very process oriented to capture Learn how to master Communication So, you can deliver value to people with real pain and injuries, and because of this new knowledge, you will get into most DPT programs you apply for after this job so HERES HOW we choose the BEST candidate You Must have an AMAZING friendly can-do attitude bringing your own motivation to excel (the ability to handle long shifts dealing with people in pain. You will be expected to deal with insurance questions, handling high volume of outbound and inbound telephone calls and work under a Front Desk Manager to keep an organized Front Desk Reception area flowing, (without long breaks), using technology like text messaging, call tracking systems, email, and billing software for collection of copays and You should have great attention to detail and AWESOME communication skills with high emotional intelligence (love to learn and love to explain things and be a great at PERSUASION and SELLING and CONFRONTING customer objections to keeping their appointments) and A PASSION for helping people overcome pain and injury and a PASSION for giving people in pain the gift of "movement and independence" "Because THIS is about YOU not us, we want to make sure you have the availability to be here with us to get the most out of this AMAZING EXPERIENCE and We want YOU to be able to be here at the times we need you so you MUST be able to be flexible with your work and school hours And its really a MUST to live nearby (so living in Brooklyn is crucial) because You will be Immersed in so much Knowledge you may also be needed to float occasionally as covering FRONT DESK if your schedule allows We need help on shifts from 2:00 PM to 7:30 PM Mon/ Tues/ Thurs float on Sundays when needed So, you must have the ability to work some of those hours out into your work school schedule. Here's the recap and some stuff you may be concerned about like IS EXPERIENCE NECESSARY? Skills needed are great phone and listening skills NO BUT A "Can Do Attitude" Is Necessary to apply SO Here's how you apply because we only have 2 spots for this aide job opening so go ahead and post a cover letter as well Thanks

Keywords: ALLCARE PT, Milford , MEDICAL OFFICE CUSTOMER SERVICE REP, Customer Service & Call Center , New York City, Connecticut